Reviews

We’d love to go on about all the ways Mount Prospect Senior Living can accommodate and cater to you, but our residents and families do it so much better! Read all the great things our family has to say about us below.

Supportive and Knowledgable

I have been working with Matt Dunn and he is a kind, compassionate and knowledgeable person. He listens to your needs and offers honest and valuable information. He has experience both with seniors and is a social worker. I trust him and the decisions he is helping our family make during a difficult time.
Claudine B.

I have been telling everyone how lucky we are to have found you

I have been singing your praises to my family and friends and telling everyone how wonderful you are and how lucky we are to have found you, your company, and your team.

Thank you so much for all of your work in preparing for Bill’s arrival on Sunday. Most importantly, I want to thank you for the personal attention you gave to Bill during our visit last week. You really personalized the visit and made it about him. It made a HUGE difference in his attitude about making the transition. We were very impressed with your team’s professionalism, and overall strategic and operational excellence.

Marian

Words can’t do justice to Mt. Prospect Senior Living. You have to visit the [community] to truly see. 

What can I say about Mt. Prospect Senior Living, Shelly Barros, Tracy Smith and all the staff at the [community]?

I moved my husband, Dan, to Mt. Prospect Senior Living because of Shelly. We had worked with her at a previous location and missed her tremendously when she left. While her job is Sales and Marketing, she goes above and beyond her job description. She made a difficult move simple. She was there for us to handle every concern. Dan is so opposed to any kind of change, but Shelly made him so comfortable with the move.

Tracy, the Business Office Director, spent a huge amount of time with me working out the fine points of our charges. She was wonderful!

All the staff, the Physical Therapists, nurses, care givers, maintenance personnel, chef, everyone is always there for Dan. Whatever is needed they take care of promptly.

As I said, Dan is so opposed to any change, but he is so happy with this move.

I cannot praise the [community] enough. It is State of the Art! I am a retired Microbiologist, and I have never seen such detail to Infection Control in a place, even in a hospital.

Words can’t do justice to Mt. Prospect Senior Living. You have to visit the [community] to truly see.

Contact Shelly for a Red-Carpet tour. Your loved one will thank you.

Thank you so much for all of your work in preparing for Bill’s arrival on Sunday. Most importantly, I want to thank you for the personal attention you gave to Bill during our visit last week. You really personalized the visit and made it about him. It made a HUGE difference in his attitude about making the transition. We were very impressed with your team’s professionalism, and overall strategic and operational excellence.

Dayle W.